25年WP汽车服务工程-哈尔滨运通奥迪4S店售后服务管理体系优化研究-26.80-21716.docx

IIAbstractWith the rapid development of the national economy, the significant improvement of national living standards, and the rapid transformation of consumption concepts, the automotive consumer market continues to heat up, and new vehicle sales have grown rapidly. For automotive brands with relatively mature technologies, their functions and qualities are almost identical, and the quality differences between brands have gradually narrowed. Automotive after-sale...